Your website hosting provider always mentions its Uptime Guarantee on its plans, there are a couple of interesting points. 

• Uptime Guarantee doesn’t means that your site won’t be down. 
• We urge you to continuously confirm precisely what the host implies when they express the offer. Glance around on their site to discover the subtleties, ask other site proprietors that are facilitated by them on the off chance that they respect the assurance, and if the host honors it, ask how often per year it must be regarded! 
• Never trust on what other site owner perceive about the Uptime or Downtime of a particular host. Check if they are really monitoring it? 
• For those hosts that expect you to present your logs of the downtime, inquire as to whether, while contrasting your records and theirs, will they likewise credit you for the additional downtime, you might not have acknowledged, however they found during the examination? 
• When you have arranged the above mentioned items, check if they all add up as it should be? Which means: If you have asked the host similar inquiries you may have solicited some from the site owners, did their answers matches?